Privacy Policy

Last Updated: June 2026

Nily ("Nily," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit Nily.co (the "Site"), make a purchase, subscribe to our communications, or otherwise interact with us.

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, as well as information collected automatically through your use of the Site.

Information You Provide

When you interact with Nily, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Payment information
  • Account login information
  • Order history
  • Customer service communications
  • Product reviews and user-generated content

Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Pages viewed
  • Referring website
  • Time spent on pages
  • Clickstream data
  • Purchase and browsing behavior

This information may be collected through cookies, pixels, tags, and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate about purchases and returns
  • Send order confirmations and shipping updates
  • Respond to inquiries
  • Improve our products, services, and website
  • Detect and prevent fraud
  • Comply with legal obligations
  • Personalize your shopping experience
  • Deliver marketing communications (where permitted by law)

3. Marketing Communications

If you subscribe to our email or SMS communications, we may send:

  • Product announcements
  • Promotions and offers
  • New collection launches
  • Brand updates
  • Cart reminders

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

You may opt out of SMS communications by following the instructions provided in the message.

Opting out of marketing communications does not affect transactional communications regarding orders or account activity.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Maintain shopping cart functionality
  • Analyze website traffic
  • Improve website performance
  • Measure advertising effectiveness
  • Personalize content and advertising

You may adjust your browser settings to disable cookies; however, some Site functionality may be affected.

5. Advertising & Analytics

We may use third-party services to help us understand website activity and improve our marketing efforts.

These providers may collect information about your interactions with our Site and other websites over time.

Examples may include:

  • Google Analytics
  • Meta (Facebook and Instagram)
  • TikTok
  • Pinterest
  • Shopify analytics and marketing tools
  • Email marketing platforms

These services may use cookies, pixels, and similar technologies.

6. How We Share Information

We do not sell your personal information in the traditional sense.

We may share information with trusted service providers that assist us in operating our business, including:

  • Payment processors
  • Shipping carriers
  • Ecommerce platform providers
  • Customer service providers
  • Marketing and advertising partners
  • Analytics providers
  • Fraud prevention services

We may also disclose information:

  • To comply with legal obligations
  • To protect our rights and property
  • In connection with a business transaction such as a merger, acquisition, or sale of assets

7. Payment Information

Payments are processed through secure third-party payment providers.

Nily does not store complete payment card information on our servers.

Payment information is handled according to the security standards and privacy practices of the payment provider used during checkout.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Maintain business records
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

Retention periods may vary depending on the type of information and applicable legal obligations.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Site is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that personal information from a child has been collected, we will take appropriate steps to delete it.

11. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to personal information we hold about you
  • Correction of inaccurate information
  • Deletion of personal information
  • Restriction of certain processing activities
  • Withdrawal of consent where applicable

To exercise any privacy rights, please contact us using the information below.

12. U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable privacy laws, including the right to:

  • Know what personal information is collected
  • Request deletion of personal information
  • Correct inaccurate information
  • Opt out of certain targeted advertising activities

Requests may be submitted using the contact information provided below.

We will not discriminate against individuals who exercise their privacy rights.

13. Third-Party Links

Our Site may contain links to third-party websites.

We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing personal information.

14. International Users

If you access our Site from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

By using the Site, you consent to such transfer and processing.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of the Site following any updates constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Nily
Email: info@nily.co