Accessibility Statement

Our Commitment

Nily is committed to ensuring that our website is accessible to people with disabilities. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continuously work to improve the accessibility of our online store.

Standards We Follow

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities.

Known Limitations

While we strive to adhere to WCAG 2.1 Level AA standards, some areas of our website may not yet fully conform. We are actively working to identify and address these areas as part of our ongoing accessibility efforts.

Assistive Technology

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (including NVDA, JAWS, and VoiceOver)
  • Keyboard-only navigation
  • Browser zoom and text resizing

Contact Us

If you experience any difficulty accessing any part of our website, please contact us and we will work to provide the information or service you need through an alternative method.

We aim to respond to accessibility feedback within 2 business days.

Formal Complaints

If you are not satisfied with our response, you may contact the relevant national authority responsible for enforcing accessibility regulations in your region.

Last Reviewed

This statement was last reviewed in June 2026.